Panneau, à la Cité de l'espace, Toulouse, Occitanie, France

French Emergency & Safety Phrases: What to Say When Things Go Wrong

Photo by La coccinelle on Unsplash

·

·

No traveler wants to think about emergencies, but being prepared with the right French vocabulary could be critical if something goes wrong. While France is generally very safe, medical emergencies, accidents, lost items, and unforeseen problems can happen to anyone.

This guide covers essential emergency vocabulary and phrases that could help you navigate a crisis with more confidence. The good news is that France has excellent emergency services, and most people in emergency services speak at least some English. But speaking French in an emergency shows respect and often results in faster, more effective help.

Emergency Numbers and How to Call for Help

Emergency numbers in France:

  • 15 (kanz) — SAMU (ambulance/medical emergencies)
  • 17 (dis-sept) — Police
  • 18 (dis-huit) — Fire department (Pompiers – pom-PYAY)
  • 112 (san-douz) — European emergency number (works from any phone, including cell phones without service)
  • 114 (san-katorz) — SMS emergency (for deaf/hearing impaired)

Calling for help:

  • Appelez le SAMU! (ah-play-ay luh SAH-MOO) — Call an ambulance!
  • Appelez la police! (ah-play-ay lah puh-LEES) — Call the police!
  • Appelez les pompiers! (ah-play-ay lay pom-PYAY) — Call the fire department!
  • C’est une urgence! (seh toon ur-ZHOHS) — It’s an emergency!
  • Aidez-moi! (ay-day-mwah) — Help me!
  • Au secours! (oh suh-KOOR) — Help! (literally “to rescue”)
  • J’ai besoin d’une ambulance (zhay buh-ZWAHN doon ahm-boo-LAHNS) — I need an ambulance
  • Quelqu’un est blessé (kel-kuhn eh BLUH-say) — Someone is injured
  • Il y a eu un accident (eel ee ah ew uhn ahk-see-DOHN) — There’s been an accident
  • What to provide to emergency services:

  • Mon adresse est… (mohn nah-DRES eh) — My address is…
  • Je suis à… (zhuh swee ah) — I’m at…
  • C’est proche de… (seh prohsh duh) — It’s near…
  • Mon numéro de téléphone est… (mohn noo-may-ROH duh tay-lay-FOHN eh) — My phone number is…
  • Je suis touriste (zhuh swee too-REEST) — I’m a tourist
  • Je suis ressortissant(e) de… (zhuh swee res-or-tee-sohn duh) — I’m a citizen of… (your country)
  • Medical Emergencies: When Someone is Hurt

    Describing the situation:

  • Quelqu’un s’est évanoui(e) (kel-kuhn seh tay-vah-noo-ee) — Someone has fainted/passed out
  • Il/Elle a une blessure grave (eel/el ah oon bles-YUR GRAHV) — He/She has a serious injury
  • Il y a beaucoup de sang (eel ee ah boh-KOO duh sohn) — There’s a lot of blood
  • Il/Elle a une blessure à la tête (eel/el ah oon bles-YUR ah lah tet) — He/She has a head injury
  • Il/Elle saigne beaucoup (eel/el sen-yuh boh-KOO) — He/She is bleeding a lot
  • Il/Elle a du mal à respirer (eel/el ah doo mahl ah res-pee-RAY) — He/She is having trouble breathing
  • Il/Elle a perdu connaissance (eel/el ah pair-doo kuh-neh-SAHNS) — He/She has lost consciousness
  • Il y a une fracture (eel ee ah oon frahk-TUR) — There’s a fracture
  • C’est cassé (seh kah-SAY) — It’s broken
  • Il/Elle a besoin d’oxygène (eel/el ah buh-ZWAHN duh ock-see-ZHEN) — He/She needs oxygen
  • Your condition:

  • Je me sens mal (zhuh muh sohn mahl) — I feel bad/unwell
  • J’ai mal (zhay mahl) — I’m in pain
  • J’ai mal à la tête (zhay mahl ah lah tet) — I have a headache
  • J’ai mal au cœur (zhay mahl oh kur) — I feel nauseous (literally “my heart hurts”)
  • Je vais vomir (zhuh vay vuh-MEER) — I’m going to vomit
  • J’ai mal au ventre (zhay mahl oh VOHNT-ruh) — I have a stomachache
  • J’ai de la fièvre (zhay duh lah fee-EVR) — I have a fever
  • Je suis allergique à… (zhuh swee ah-ler-ZHIK ah) — I’m allergic to…
  • J’ai du diabète (zhay doo dee-ah-BET) — I have diabetes
  • J’ai une tension artérielle (zhay oon tohn-SYOHN ar-tay-ree-EL) — I have high blood pressure
  • J’ai une crise d’asthme (zhay oon kreez DAHSM) — I’m having an asthma attack
  • Je suis diabétique (zhuh swee dee-ah-bay-TEEK) — I’m diabetic
  • Je prends de l’insuline (zhuh PROHN duh lan-soo-LEEN) — I take insulin
  • Pharmacy Visits: When You Need Medicine

    At the pharmacy (pharmacie):

  • Pharmacie (far-mah-SEE) — Pharmacy
  • Pharmacien (far-mah-see-en) — Pharmacist
  • J’ai besoin d’une ordonnance (zhay buh-ZWAHN doon or-duh-NAHNS) — I need a prescription
  • J’ai une ordonnance (zhay oon or-duh-NAHNS) — I have a prescription
  • Avez-vous…? (ah-vay-VOO) — Do you have…?
  • De l’aspirine (duh lah-spee-RIN) — Aspirin
  • Du paracétamol (doo par-ah-say-tah-MOHL) — Acetaminophen/paracetamol
  • Un antiseptique (uhn ahn-tee-SEP-teek) — An antiseptic
  • Des pansements (day pohn-suh-MOHN) — Bandages
  • De l’antidiarrhéique (duh lahn-tee-dee-ah-RAY-eek) — Anti-diarrheal medication
  • Un anti-inflammatoire (uhn ahn-tee-ahn-flah-mah-TWAHR) — An anti-inflammatory
  • Des antihistaminiques (day ahn-tee-hees-tah-mee-NEEK) — Antihistamines
  • Une crème pour les brûlures (oon krem poor lay broo-LUR) — Burn cream
  • Un remède contre le rhume (uhn ruh-MED kohn-truh luh ROOM) — Cold medicine
  • De la pommade (duh lah puh-MAHD) — Ointment
  • C’est combien? (seh kohm-bee-en) — How much is it?
  • Je dois le prendre combien de fois par jour? (zhuh dwah luh PROHN-druh kohm-bee-en duh fwah par zhoor) — How many times a day do I take it?
  • Avant ou après les repas? (ah-VOHN oo ah-PREH lay ruh-PAH) — Before or after meals?
  • Avec ou sans nourriture? (ah-VEK oo sohn noo-ree-TUR) — With or without food?
  • Police Interactions: When You’re in Trouble

    Dealing with police:

  • Je n’ai rien fait (zhuh nay ree-en feh) — I didn’t do anything wrong
  • Je suis innocent(e) (zhuh swee ee-nuh-SOHN) — I’m innocent
  • Je peux appeler mon ambassade? (zhuh puh ah-play-ay mohn ahm-bah-SAHD) — Can I call my embassy?
  • Je veux parler à un avocat (zhuh vuh par-LAY ah uhn ah-vuh-KAH) — I want to speak to a lawyer
  • Où est le commissariat? (oo eh luh kuh-mee-sah-ree-AH) — Where is the police station?
  • J’aimerais porter plainte (zheh-muh-RAY por-TAY PLEHNT) — I’d like to file a complaint
  • Je suis victime (zhuh swee VEEK-teem) — I’m a victim
  • Qu’est-ce que j’ai fait? (kes-kuh zhay feh) — What did I do wrong?
  • Je ne comprends pas (zhuh nuh kohm-PROHN pah) — I don’t understand
  • Pouvez-vous parler plus lentement? (poo-vay-VOO par-LAY ploo lohn-tuh-MOHN) — Can you speak more slowly?
  • Appelez l’ambassade (ah-play-ay lahm-bah-SAHD) — Call the embassy
  • If your item is stolen:

  • J’ai été volé(e) (zhay ay-tay vuh-LAY) — I’ve been robbed
  • On m’a volé mon portefeuille (ohn mah vuh-LAY mohn port-fuh-yuh) — Someone stole my wallet
  • On m’a volé mon passeport (ohn mah vuh-LAY mohn pah-suh-POR) — Someone stole my passport
  • On m’a volé mon téléphone (ohn mah vuh-LAY mohn tay-lay-FOHN) — Someone stole my phone
  • On m’a volé mon sac (ohn mah vuh-LAY mohn sahk) — Someone stole my bag
  • Je veux déposer plainte (zhuh vuh day-puh-ZAY PLEHNT) — I want to file a report
  • Où était-ce? (oo ay-TEH-suh) — Where was it?
  • À quelle heure? (ah kel ur) — What time?
  • Pouvez-vous m’aider? (poo-vay-VOO may-day) — Can you help me?
  • Hospital Vocabulary: Extended Medical Care

    Hospital-related:

  • L’hôpital (loh-pee-TAHL) — Hospital
  • Les urgences (lay ur-ZHOHS) — Emergency room
  • Chambre d’hôpital (SHAHM-bruh doh-pee-TAHL) — Hospital room
  • Le médecin (luh may-duh-SAN) — Doctor
  • L’infirmière (lan-fer-mee-AIR) — Nurse (female)
  • L’infirmier (lan-fer-mee-AY) — Nurse (male)
  • Vous devez rester à l’hôpital (vooz duh-VAY res-TAY ah loh-pee-TAHL) — You need to stay in the hospital
  • Vous avez besoin d’une intervention chirurgicale (vooz ah-VAY buh-ZWAHN doon ahn-ter-vohn-SYOHN shee-rur-zhee-KAHL) — You need surgery
  • C’est une radiographie (seh toon rah-dee-oh-grah-FEE) — It’s an X-ray
  • Un IRM (uhn ee-air-em) — An MRI
  • Des points de suture (day pwan duh soo-TUR) — Stitches
  • Un pansement (uhn pohn-suh-MOHN) — A bandage
  • Un plâtre (uhn PLAH-truh) — A cast
  • Combien de temps resterai-je? (kohm-bee-en duh tohn res-tuh-RAY-zhuh) — How long will I be staying?
  • Quand pourrai-je sortir? (kohn poo-RAY-zhuh sor-TEER) — When can I leave?
  • Quels sont les instructions? (kel sohn lay ahn-struk-SYOHN) — What are the instructions?
  • Dois-je prendre des médicaments? (dwah-zhuh PROHN-druh day may-dee-kah-MOHN) — Do I need to take medications?
  • Car Breakdowns and Road Emergencies

    If your car breaks down:

  • Ma voiture est tombée en panne (mah vwah-TOOR eh tuhm-BAY ohn pahn) — My car has broken down
  • Je suis en panne sur la route (zhuh swee ohn pahn sur lah root) — I’m broken down on the road
  • Où est le prochain mécanicien? (oo eh luh pruh-SHAHN may-kah-nee-SYAHN) — Where is the nearest mechanic?
  • Pouvez-vous m’envoyer une dépanneuse? (poo-vay-VOO mohn-vwah-YAY oon day-pah-NUH) — Can you send me a tow truck?
  • C’est quoi le problème? (seh kwah luh pruh-BLEM) — What’s the problem?
  • Je n’ai plus d’essence (zhuh nay ploo duh-SAHNS) — I’ve run out of gas
  • La batterie est morte (lah bah-tuh-REE eh mort) — The battery is dead
  • J’ai un pneu crevé (zhay uhn pnuh kruh-VAY) — I have a flat tire
  • Le moteur ne démarre pas (luh muh-TUR nuh day-MAR pah) — The engine won’t start
  • Je dois appeler un garagiste (zhuh dwah ah-play-ay uhn gah-rah-ZHEE-stuh) — I need to call a mechanic
  • AAA or ADAC (similar roadside assistance)
  • Assistance (ah-sees-TAHNCE) — Roadside assistance (call 3615 for breakdown assistance in France)
  • Natural Disasters and Severe Weather

    Emergency weather situations:

  • Il y a un orage (eel ee ah uhn uh-RAZH) — There’s a thunderstorm
  • Il y a une tempête (eel ee ah oon tohn-PET) — There’s a storm/gale
  • Il y a des inondations (eel ee ah day zee-nohn-dah-SYOHN) — There are floods
  • Évacuez la zone (ay-vah-koo-AY lah zohn) — Evacuate the area
  • Cherchez un abri (sher-SHAY uhn nah-BREE) — Find shelter
  • Allez à un étage supérieur (ah-LAY ah uhn nay-TAZH soo-pay-ree-UR) — Go to a higher floor
  • Fermez les portes et fenêtres (fer-MAY lay port ay fuh-NET) — Close the doors and windows
  • Restez à l’intérieur (res-TAY ah lan-tay-ree-UR) — Stay inside
  • Appelez les autorités (ah-play-ay lay zuh-tor-ee-TAY) — Call the authorities
  • Y a-t-il un refuge? (ee ah-teel uhn ruh-FYUZH) — Is there a shelter?
  • Insurance and Documentation Phrases

    After an accident or incident:

  • Je veux remplir un rapport (zhuh vuh rahm-PLEER uhn rah-POR) — I want to file a report
  • Avez-vous une assurance? (ah-vay-VOO oon nah-soo-RAHNS) — Do you have insurance?
  • Mon numéro de police d’assurance est… (mohn noo-may-ROH duh puh-LEES dah-soo-RAHNS eh) — My insurance policy number is…
  • Qui est responsable? (kee eh res-pohn-sah-bluh) — Who is responsible?
  • Appelez mon assurance (ah-play-ay mohn nah-soo-RAHNS) — Call my insurance
  • J’ai besoin d’une déclaration de sinistre (zhay buh-ZWAHN doon day-klah-rah-SYOHN duh see-NEES-truh) — I need to file an insurance claim
  • Où puis-je obtenir les formulaires? (oo pwee-zhuh uhb-tuh-NEER lay for-moo-LAIR) — Where can I get the forms?
  • C’est pour mon assurance (seh poor mohn nah-soo-RAHNS) — This is for my insurance
  • J’ai besoin d’une copie du rapport (zhay buh-ZWAHN doon kuh-PEE doo rah-POR) — I need a copy of the report
  • Embassy and Consulate Contacts

    Contacting your embassy:

  • Je dois contacter mon ambassade (zhuh dwah kohn-tahk-TAY mohn nahm-bah-SAHD) — I need to contact my embassy
  • Où est le consulat américain? (oo eh luh kohn-soo-LAH ah-may-ree-KAN) — Where is the American consulate? (replace country as needed)
  • Je dois parler au consul (zhuh dwah par-LAY oh kohn-SUL) — I need to speak to the consul
  • Mon passeport a été volé (mohn pah-suh-POR ah ay-tay vuh-LAY) — My passport was stolen
  • Je dois renouveler mon passeport (zhuh dwah ruh-noo-vuh-LAY mohn pah-suh-POR) — I need to renew my passport
  • Je suis citoyen(ne) de… (zhuh swee see-twah-YAN duh) — I’m a citizen of…
  • Appelle l’ambassade (ah-pell lahm-bah-SAHD) — Call the embassy
  • Y a-t-il quelqu’un qui parle anglais? (ee ah-teel kel-kuhn kee parl ahn-GLEH) — Is there anyone who speaks English?
  • Key embassy contact info (note these before traveling):
    Write down the address, phone number, and emergency contact for your country’s embassy in Paris and any major city you’re visiting.

    Asking for Help from Strangers

    If you need help from a regular person:

  • Excusez-moi, pouvez-vous m’aider? (ex-KOO-zay-mwah, poo-vay-VOO may-day) — Excuse me, can you help me?
  • J’ai un problème (zhay uhn pruh-BLEM) — I have a problem
  • Je suis perdu(e) (zhuh swee pair-DOO) — I’m lost
  • Je suis malade (zhuh swee mah-LAHD) — I’m sick
  • Pouvez-vous appeler quelqu’un? (poo-vay-VOO ah-play-ay kel-kuhn) — Can you call someone for me?
  • Y a-t-il une pharmacie près d’ici? (ee ah-teel oon far-mah-SEE preh dee-SEE) — Is there a pharmacy nearby?
  • Y a-t-il un hôpital près d’ici? (ee ah-teel uhn noh-pee-TAHL preh dee-SEE) — Is there a hospital nearby?
  • Pouvez-vous me montrer sur la carte? (poo-vay-VOO muh mohn-TRAY sur lah KART) — Can you show me on the map?
  • Merci beaucoup pour votre aide (mare-SEE boh-KOO pour vuh-truh ed) — Thank you so much for your help
  • Vous êtes très gentil(le) (vooz et treh zhohn-TEEL) — You’re very kind
  • Final Thoughts on Emergency Preparedness

    France is a safe country and emergencies are rare, but being prepared with French vocabulary for emergencies gives you confidence and can help you communicate clearly when it matters most.

    Before you travel:

    1. Write down key numbers: Embassy, your insurance company, emergency numbers
    2. Get travel insurance: Make sure it covers medical emergencies
    3. Carry copies: Keep copies of your passport and important documents separate from originals
    4. Learn your allergies: Know how to say your allergies in French
    5. Tell someone: Let a family member or friend know where you’re traveling and how to reach you
    6. Download an offline translator: In case your phone dies or there’s no service

    The French emergency services are excellent and professional. Even if your French isn’t perfect, emergency service workers are trained to help non-French speakers. But making the effort to communicate in French can sometimes speed things up and make the situation less stressful.

    Stay safe, stay prepared, and hope you never need these phrases. But if you do, you’ll be glad you know them.

    Free Newsletter!

    Join the Europetopia Newsletter for free tips on travel, history, and culture in Europe!

    We promise we’ll never spam! Take a look at our Privacy Policy for more info.


    Jonathan Avatar

    Written by

    Related Articles

    Comments

    Leave a Reply

    Your email address will not be published. Required fields are marked *